A “Thank You” from a ClearDebt IVA client

An IVA client shares his views on the service he received from ClearDebt

I received the following letter this week from a client who completed his IVA and I wanted to share his kind words with you all.

No two IVAs are the same and as a Personal Insolvency Advisor it’s part of my job to deal with the changing financial circumstances which can occur in a person’s life throughout the duration of their IVA.

Dear David,

I am writing to thank you and all concerned with me over the last few years, before I rang your company I was about as low as I could get. On talking with you and the others I came to find that there were people who not only cared, but could help. The service and advice you gave me and the help went beyond what I thought possible, you got me through the last few years.

If I had to give points out of 10 it would be 12.

In the case of this client, he suffered an accident at work which resulted in him losing his job. In light of these changes, we first advised him to find out what benefits he was entitled to receive. We then reviewed his income and expenditure and at this stage, it was clear he could no longer afford to make his IVA payments.
As there was little prospect of his financial situation improving, we submitted a proposal to his creditors asking them to consider the contributions paid to date as a full and final settlement of his IVA. This proposal was agreed by creditors and his IVA was completed early.

You can read more testimonials from our IVA clients here: What people say about ClearDebt and if you would like to leave a review of the service you have received, you can find links to review us online here: Review ClearDebt.

Tell others:

shortlink

Comments:1

  1. Well done Dave Howard! 

    It makes me even more proud of what we do when I see evidence, like this, of how ClearDebt looks after clients all the way through their IVAs or DMPs and not just up to the point where they start paying.

    It’s also good to see that, if we negotiate with them, creditors are prepared to be reasonable.

    IVA debtors always seem to want to do their best to repay what they owe – and it seems right that creditors should recognise what’s realistic when a person’s circumstances change.

Leave a Reply

Your email address will not be published. Required fields are marked *