ClearDebt and Abacus take over client care for Sterling Green clients

ClearDebt and Abacus take over client care for Sterling Green

A large percentage of Sterling Green clients have recently been passed over to DRSP Limited to improve the standard of customer care delivery.  As part of this activity, DRSP Limited has passed these cases to Abacus (Financial Consultants) Limited (“Abacus”), part of ClearDebt Group plc.

Abacus are one of the most respected and ethical organisations within the debt solution industry. Providing a dedicated Customer Services Officer for each client; our priority is made clear from the very beginning of our relationship with a client – providing everyone with the most appropriate, honest, consistent and highest standard of care.

Award winning company

Most recently, one of ClearDebt’s advisors, Matthew Foley, was awarded the Debt Resolution Forum (DRF) Advisor of the Year award – an annual award given by the DRF, a respected trade body for the debt solution industry. This is just one example of the high standards ClearDebt Group plc and our associated businesses have achieved.

Please be assured that with us, you are in safe hands.

Founding and Registered members with a Trade Association

ClearDebt Group plc is one of the founding members of the Trade Association, Debt Resolution Forum (DRF). Our CEO,David Mond, is Chairman of the DRF and a highly respected Insolvency Practitioner within the debt solution industry.

We believe in the high standards of DRF and the training qualification they offer (CertDR) to ensure a consistently high level of advice and care is always provided to you, our client.

Staff training and qualifications

The development and training of employees within our Group is taken very seriously.

The Certificate in Debt Resolution (CertDR) is a qualification managed by the Debt Resolution Forum and is offered to all of our employees – fully funded.

We also provide staff with the extensive training and support they need to pass their examinations and improve their skills and service they provide you.

Of all DRF member companies, ClearDebt and Abacus have collectively, the highest number of CertDR qualified staff.

Trust is often one of the key issues in maintaining relationships with clients and creditors. We will always act ethically in your best and fairest interest, and ensure accurate advice is given at all times. Due to our strict in house training programme, dedicated customer relations and creditor liaison teams, we are confident we are always able to meet, if not exceed client expectations.

Free Resources and Guides

Talk to us!

If there is ever something you are not happy with or dissatisfied with, please contact us. We value your feedback as well as your business and take great care to act on information you send us. We do our best to ensure you experience with us is a positive one.

Frequently Asked Questions (FAQs)

You can find on our website a myriad of FAQs regarding Debt Management Plans and IVAs.

The Blog

You can read our blogs on the ClearDebt website. These are updated several times a week and talk about key issues you might be concerned with. We address both political and practical issues regarding debt and people who are struggling to repay it in a time where theUKis still in economic instability.

The Community

This space is available on the ClearDebt website and has been specifically designed to give people in debt a platform to connect with others in a similar situation to their own. Through this area of the site, you can register anonymously; ask questions, offer ideas and tips, offer praise or even report a problem. In addition to other users answering your queries and adding to the debate, the team here will also help advise you.

What our clients say

No one says it better or more honestly than our clients, so please click here to read the latest reviews submitted to our website. To see independent website reviews of our service, please see iva.com, reviewcentre and trustpilot.

 

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