The results are in and…ClearDebt are extremely proud to announce that our very own Matthew Foley has been named “DRF Advisor of the Year 2011”.
Matthew was announced as the winner of this award at the 2011 Debt Resolution Forum Conference which was held on the 27th September in Manchester. He took to the stage at the conference to accept his engraved glass trophy and enjoyed a well deserved round of applause from all in attendance.
The nomination – why we think Matthew is a great debt advisor
As a member of the Debt Resolution Forum (DRF) we were invited to nominate one of our advisors for this award. Matthew Foley was a strong contender and we put together a comprehensive nomination that covered all of the DRF’s criteria.
Matthew was judged in the following areas:
- His customer satisfaction level
- Performance
- His participation and approach to teamwork
- Level of industry knowledge and awareness
- And finally his contribution to the company as a whole
As well as this extensive list, Matthew’s nomination also included independent votes and testimonials from many of his clients who wanted to speak up about the standard of service and care he provided.
All nominations for this award were considered by the DRF Board. To guarantee that there could be no bias towards one advisor over another, all personal and company information was removed from the nomination submissions before being shown to the Board. This was done to ensure that the winner was chosen purely on merit. Board members who had submitted nominations were unable to vote for their own candidate.
DRF Board decision
David Mond, Chairman of the DRF announced that Matthew had won the award at this year’s DRF Conference. Hosted in Manchester, this prestigious annual event is attended by 250 professionals working within the debt solution industry. David Mond explained, Matthew received more independent votes from board members and client testimonials than any of the other nominee.
The DRF has since stated:
Matthew was nominated by ClearDebt based on his integrity of character, professional development, ability to lead by example and his approach to going the extra mile in the standard of advice and care he provides to clients. Matthew also received a high level of client votes sent in from people he had helped, directly to the DRF, explaining how his advice and care had given them confidence in a solution which could help them work towards a debt free future.
You can read more about this award and the other winners at the DRF website here: Award Winning Calibre – DRF Award Winners 2011. We hope you will join us in congratulating Matthew on his truly justified win. He is an inspiration to all here at ClearDebt and Abacus. The DRF Awards will be back next year and we hope to recognise more members of staff with nominations for the 2012 award categories.
