Following on from our recent announcement that ClearDebt are working with the administrators of Apex and DCM Money Solutions, we can now confirm that case data will be available to Apex and DCM Money Solutions clients next week.
The team here have been working hard to filter through the data we received from the administrators, HJS Recovery, and register it onto our internal systems so that we can provide a clear picture to clients on their debt management plans with Apex and DCM Money. From next week clients will be able to request their data files from us.
In the meantime, any concerned Apex and DCM Money Solutions clients can contact us on our dedicated number, 0800 612 3318 or email apexenquiries@cleardebt.co.uk
Free Debt Management Plans for DCM Money customers
ClearDebt want to ensure that Apex and DCM clients are made aware of all their options and, should a debt management plan be the most appropriate solution, ClearDebt will waive the normal fees charged on such arrangements to ensure debts are cleared in the shortest possible time. This plan will be entirely free of charge.
What to expect from ClearDebt if you had a DCM Money DMP
Mike Morgan, one of the team working with Apex and DCM Money clients comments:
I’m one of the team that’s been answering the phone to the hundreds of worried ex-Apex DCM clients who have rung us to discuss their situation. Sadly, it’s not all been good news.
It seems that Apex assessed clients using a set of criteria that were definitely NOT industry standard, or, at the very least, that they hadn’t reassessed their clients for a very long time.
A significant minority of clients were paying a lot less than we’d need to require in order to put forward a DMP that complied with CCCS spending guidelines. Others were making payments that, realistically, they couldn’t afford and we’ve had to recommend bankruptcy, debt relief orders or even the token payment scheme through the CCCS to them.
But, I’m proud to say that there are many for whom our free plan is the most appropriate advice and also a number who should have been advised to opt for an IVA and who are now likely to spend less on their debts and see them resolved in a much shorter time. The hard work is by no means over, in fact it is only just beginning, but we are now starting to see some positive movement forward for the former clients of Apex DCM.
Online Discussions about Apex and DCM Money Solutions
There is currently a forum thread on the consumer website MoneySavingExpert which discusses the Apex and DCM Money administration. You can view the forum post here: DCM Nottingham / DCM Money Solutions in administration?.
Another discussion about Apex and DCM Money Solutions has also been posted on the Legal Beagles online forum. You can view the forum post here: DCM Money Solutions – In administration.
Look out for posts by ClearDebt’s Jacqueline Cohen and Andrew Smith (posting as “rednelly”).
If you have any further enquiries, please Contact ClearDebt, alternatively you may comment below.
