Those with debt problems may find that contacting the Department for Business, Innovation and Skills (BIS) could help.
This is the opinion of the head of the National Audit Office (NAO), Amyas Morse, who noted that the organisation’s scheme providing in-person advice has been effective and useful for those in need.
“Many people are able to manage their debt, but for some the problems may seem insurmountable,” he said, adding that in those instances, accessible counsel that can be trusted is necessary.
However, Mr Morse went on to note that demand from those with debt difficulties is “outstripping capacity” and BIS should be considering strategies for reaching a greater number of people.
According to the NAO, by the end of November 2009, the British public had in total £1.45 billion worth of outstanding debt.
Getting in touch with Which? may also prove beneficial for debtors. The consumer watchdog recently launched a new helpline offering product comparison tables, an advisory service and other guides regarding money.
By Sarah Adie