I wonder how different my day is in reality, to the day you think I have?
There’s no lie in for a start! By 5.10am, I’m awake – the alarm clock is buzzing and Mrs M is nudging me out of bed so I don’t disturb her beauty sleep!
It’s all quiet in the house and I quickly shower and dress – thinking about the day ahead and the events which await me.
By 6.15am I’m in the office and passing our cleaner, Anne. A quick hello and I turn on my pc. How many emails?! I know Anne will have boiled the kettle for me and my weetabix will be ready to munch on. After scanning those important mails, I quickly dash through to get my morning Yorkshire tea and energise for the day ahead.
Tea gulped, and weetabix digested, it’s back to the emails before the rest of the working world arrive at their desks and the day gets busier than I would wish for.
I reply to emails, review my agenda and prepare for the meetings I’m attending – many of which can make the difference to a yes or a no for our clients and their pending IVAs and Debt Management Plans.
It’s 7am. The rest of the ClearDebt team have started to arrive and I can hear the humdrum of hellos from my office. Phones are already ringing; these days we’re more aware than ever of the worry people are waking up to as bills arrive in the post and stress levels increase with each passing minute. My team handle the initial calls with clients, get back to the many who have left their worries on our website overnight (Its surprising how much traffic our analyser gets between midnight and 6.00am – there are, sadly, a lot of worried people out there.) and start processing as much as possible.
Once all details are taken, my team come to me with the paperwork and we start moving everything along. No matter how busy the day is, I know for a client, they need action as soon as possible so they can breathe again, with reassurance that help is at hand.
Throughout the morning, I take in 3 or 4 internal meetings, often watching the clock to make sure they don’t overrun. I look at my watch and before long it’s 2 pm and I’m late for my train to London to attend a 6.30pm corporate creditors meeting. I take the metro link to the main line station and as soon as I’m safely on the train, check my blackberry and attend to more emails.
The meeting is long but productive. London is buzzing with excitement but by now I‘m too tired to take it in. I walk back to Euston, breathing in the cool night air and relaxing from the days events.
By 11.30 pm, I’m back in Manchester….home and in bed. Mrs M sits watching Desperate Housewives as my eyes begin to close.
Buzzing, buzzing, buzzing…that damn noise again….is it 5.10 am already?