On Friday 20 March 2015 ClearDebt agreed a mass variation with creditors that finally enables completion certificates to be issued to those customers whose IVAs could not be closed because of the need to investigate PPI mis-selling claims for the benefit of the IVA estate.
Commenting, ClearDebt CEO David Mond said,
It’s a great relief to me, my staff and, most of all, to our customers that we are now able to bring closure to the many cases that have remained open due to creditors’ behaviour in not assisting with investigation of PPI mis-selling.
All ClearDebt IVA customers are being sent letters now detailing the mass variation and explaining what they must do next. They should reply promptly.
ClearDebt customers who have made all their contributions (usually 60 over five years) and have fully complied with all the conditions of their IVA will soon be issued their completion certificates.
ClearDebt customers who are still making IVA contributions should continue to do so – and should also reply to the letter. The mass variation will ensure that there are no delays relating to PPI mis-selling to IVAs due to complete in the future.
Customers with concerns or queries should contact their Customer Services Officer.