Citizens Advice: End intimidation of those in debt

The organisation is concerned that new proposals, which are designed to protect people suffering debt management problems from having their home entered by bailiffs, will not be effectively enforced.

A number of Citizens Advice bureaux in England and Wales have been encouraging the thousands of people struggling to find a debt solution to provide evidence of “rogue” tactics employed by bailiffs.

“Regulation must be robust enough to end the years of intimidation, harassment and excessive-charging suffered by vulnerable people at the hands of bailiffs,” said Citizens Advice chief executive David Harker.

It was recently announced that Citizens Advice and the Association of British Credit Unions Limited are to pool resources in an effort to reduce the number of people affected by financial exclusion.